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 Category: Getting Started

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Creating a new Account
  To get started as a new user, request for a free 30-day trial by: Visit  https://www.whitelabeltracking.com/free-trial/ You will be asked to fill in a form  Enter your details and click the GET 30-DAY FREE TRIAL button. After a few seconds check your email for login details. Visit the link provided in the email, this will take you to a login page. Enter the email and password provided in t
Article rated 3.5/5.0
Upload Your Logo
  Login to the app and click the ADMIN link   In the left panel, click RESELLER SETTINGS.   Under VISUAL SETTINGS, Click on the small edit icon on your right.   Click on the UPLOAD IMAGE Button under change logo.   We recommend a
Article rated 3.5/5.0
Use your own domain name
First you need to decide which domain name to use, you can use a full domain name or sub domain name An example of a full domain name might be: www.mydomain.com Some common examples of a sub domain names we see used are: tracking.mydomain.com login.mydomain.com app.mydomain.com fleet.mydomain.com   Once you have decided on your domain name, you will need to login to your domain registrar control panel (i.e. Go Daddy, 123-reg etc)If you do not have access to this, please contact the person who re...
Article rated 3.2/5.0
Upload Background Image
Click on ADMIN   Click on RESELLER SETTINGS. Under VISUAL SETTINGS, click on the small edit icon on your right. Click on the UPLOAD IMAGE button under background image. We recommend using an image with dimensions of 1920x1080 Please also make sure the background image filesize is not too big as this will slow down your login page load time.If possible keep
Article rated 3.4/5.0
Custom Favicon
In this article we will be adjusting the FAVICON found next to PAGE TITLE   Click on ADMIN     and then navigate to RESELLER SETTINGS.   Under VISUAL SETTINGS, click on the small edit icon on your right. Click on the UPLOAD IMAGE
Article rated 3.2/5.0
Change Page Title
In this article we will be adjusting the page title text (please refer to favicon article if you wish to change the image)   Click on ADMIN   Click on RESELLER SETTINGS.   Scroll down to the  PAGE TITLE section, and click on the small edit icon on the right of this box. Edit the PAGE TITLE of your choice.
Article rated 3.3/5.0
Change Theme
To complete the rebranding of the web-app, you can pick one of our many standard themes colors. Or contact us if you would like something a little more custom.   Click on ADMIN   Click on RESELLER SETTINGS.   Under THEME SETTINGS, click on the small edit icon on your right. Select theme color of your choice   When done, click on the GREEN TICK icon to save the changes
Article rated 3.4/5.0
Adding SMS gateway
This article explains how to activate an SMS gateway so the platform can send sms messages from your account.Sms messages can be used to notify users of alerts they have configured (e.g. John has exceeded the road speed limit of 50 kph by 30 kph) You can also use sms messages to configure tracking devices (note: certain countries/sms providers append unsubscribe text to the end of the sms message which stops commands being applied as the tracker does not recognise the commands, therefore we sugg...
Article rated 3.4/5.0
Add your SMTP/email sending address
To enable email alerts and scheduled reports on the system you must input SMTP settings for an email account. You can do this in the Reseller SMTP settings section in the admin panel. Click on ADMIN, and then navigate to RESELLER SETTINGS. Under EMAIL SMTP SETTINGS, click on the small edit icon to the right. Enable Email: YES SMTP Server: enter your SMTP server here (i.e. smtp.gmail.com) Port: enter your smtp port here Use SSL: usually this is YES, but check with your provider. From Email: ...
Article rated 3.4/5.0
Adding a client
Adding a new client A "client" is your customer, that may have one or many vehicles within it. When you sign up for a trial, you will automatically see an example client, you can rename this client, or add a new client   To add a new client, click on ADMIN   There are 2 ways to navigate to the add new client section 1. directly from the admin dashboard as seen below   2. Click on CLIENTS in the left panel, then click NEW CLIENT in on right     Add CLIENT NAME, if you would like the client to ...
Article rated 3.4/5.0
Adding a device
Important Note Due to many moving parts in this process, please carefully read the below article to ensure your Gps Tracker reports to our servers with the correct settings. Adding a Gps Tracker to show on our system is very simple, however, configuring the Gps Tracker with the correct settings can be frustrating and time consuming for first time users due to some simple mistakes or unknown factors. If Gps Trackers do not have the correct configura
Article rated 3.6/5.0
Add devices using the Batch Import
Guide to using the Batch Import  You can choose to upload a batch of devices at once to your client account lather than use the Add Asset Wizard which done one device after the other. Preliminaries a.       Group all your devices according to client accounts in separate csv files with the following details. Device Name IMEI Number GSM Number  
Article rated 3.3/5.0