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 Category: Manual - Admin Panel

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Intro to admin panel
The admin panel uses a basic tree structure. You can see everything underneath your reseller, and clients can only see from their client and below
Article rated 3.2/5.0
Reseller Stats Dashboard
Reseller Dashboard is the default ADMIN page. Click on ADMIN option in the main page navigation You can use the Add Asset Wizard by clicking on the ADD ASSET WIZARD button. Also batch importing by clicking on the BATCH IMPORT button. You can also add a new client by clicking on the ADD NEW CLIENT button. Finally are able to view the following statistics on the dashboard tiles: New devices added SMSes used New users New clients Devices online Devices not reporting Devices set as inactive Devices...
Article rated 3.3/5.0
Managing Clients
Click on ADMIN, and then navigate to CLIENTS. Click on the NEW CLIENT button to add new client or company, top right corner. Add CLIENT NAME and a CUSTOM URL (Optional though). When done, click on the check icon to save the changes. You can also edit the client row by clicking on the OPTIONS button and select EDIT to edit the row. Also deleting the entire client by clicking on the OPTIONS button then select DELETE option. Finally you can set as inactive by clicking on the OPTIONS button then s...
Article rated 3.3/5.0
Managing mini-resellers
When adding a MINI RESELLER, there is no DEFAULT CLIENT available. therefore you must follow this order when adding a new MINI-RESELLER 1. Add the new MINI-RESELLER 2. Add a CLIENT inside this MINI-RESELLER 3. Add a MINI-RESELLER USER, and set the DEFAULT CLIENT to what you created in step 2If you fail to assign a DEFAULT CLIENT, the app will not work correctly.   To access the mini-reseller section, login to your account as a reseller. Click on ADMIN, and then navigate to MINI-RESELLER on the ...
Article rated 3.2/5.0
Reseller Users
Click on ADMIN and navigate to RESELLER USERS. Click on NEW USER button to add a new user. Enter the required details for the reseller user as follows:) Reseller Name Email Password International mobile number Select language Select time zone Select speed/distance Select a default client Change password on next login Assign role You can also EDIT or DELETE a reseller user by clicking on OPTIONS button to get the edit and delete options.
Article rated 3.2/5.0
Reseller Tools
Click on ADMIN and navigate to RESELLER TOOLS. Here you can view Latest device and latest users by clicking on the blue VIEW text. You can also search for the following by typing in the respective field and clicking on the GO button. IMEI Number Simcard Serial Number Simcard GSM Number Email Address User Phone Number
Article rated 3.3/5.0
SMS History
You can either view SMS history at reseller level or client level At reseller level it shows all reseller and clients SMS history  At client level it is restricted to the client SMS history only Click on ADMIN and navigate to SMS HISTORY . Either view for all clients or select which client you want to check sms history for by selecting in the Clients dropdown. You can filter by month. you simply select from the calendar field on your right. You can also specify a different time zone from the ti...
Article rated 3.4/5.0
Email History
You can either view Email history at reseller level or client level At reseller level it shows all reseller and clients Email history  At client level it is restricted to the client Email history only Click on ADMIN and navigate to EMAIL HISTORY . Select type of client you want to check email history by selecting on the Clients field dropdown. You can filter by month. you simply select from the calendar field on your right. Specify your time zone from the time zone field on your top right. You w...
Article rated 3.3/5.0
Login History
You can either view login history at reseller level or client level At reseller level it shows all reseller and clients login activity At client level it is restricted to the client logins only Click on ADMIN and navigate to LOGIN HISTORY . The login history will be displayed on a daily basis. You can view a previous day by clicking on the PREVIOUS DAY button. You can view also filter the entries and also search for the history by typing in the search field on your right. If the history is long...
Article rated 3.2/5.0
Reseller Settings
Click on ADMIN, and then navigate to RESELLER SETTINGS. Here you can make changes under the following option settings:) Demo Reseller Theme Settings Visual Settings Page Title Custom Reseller Links Address Mapping Text/ Sms Settings Email SMTP Settings To perfom the above changes check out our GETTING STARTED guide (up in this section of manual) If you have more questions or need more help, contact our quick helpdesk support.
Article rated 3.3/5.0
Data Forwarding
Data Forwarding allows you to forward device(s) data to an external server. Data will be saved on our platform, and also forwarded to your specified endpoint. Forwarded data will be sent in CSV over UDP. The receiving server will need a listening application that can accept the data transmission (using UDP port)  We have the capability to add different formats if the existing ones do not suit your requirements. The "COMMON" format is the most popular, here is a CSV example of the COMMON format: ...
Article rated 3.3/5.0
Assets
Click on ADMIN and navigate to CLIENTS. Select your client. Click on ASSETS. Click on the NEW ASSET button to add a new asset. Enter the asset details in the form. This include:  Asset Name Asset type Color Make Model Groups Add Contact Upload Asset image You can also edit the asset row by clicking on the OPTIONS button and select EDIT to edit the row. Also deleting the entire asset by; 1. Select the client account that has the asset you want to delete. 2. Select 'Hardware Devices' on the left...
Article rated 3.2/5.0
Hardware Devices
Click on ADMIN, and then navigate to CLIENTS. Click on CLIENTS and select NAME OF CLIENT in the dropdown menu saved. Click on HARDWARE DEVICES under the dropdown menu. On your right hand click on the NEW DEVICE button to add a new device. Input the hardware device information in the form as specified. IMEI Number Device Description Serial Number Software Ignition Status.(False or True) Ignition Sensing Override(select among provided) Device Type Reporting Time Zone Asset Sim Card You can al...
Article rated 3.4/5.0
SIM Cards
Click on ADMIN and navigate to CLIENTS. Select your client. Click on SIM CARDS. Click on the NEW SIM CARD button to add a new sim card. Enter the sim card details in the form. This include: GSM/MSISDN Number SERIAL/ICCID NO Name/Description Network provider (optional) PUK1 CODE (optional) PUK2 CODE (optional) PIN 1 (optional) PIN 2 (optional)
Article rated 3.4/5.0
Inputs, Outputs & Sensors
Click on ADMIN and navigate to CLIENTS. Select your client. Click on INPUTS, OUTPUTS & SENSORS . Click on the ADD NEW button to add a new inputs, outputs and sensors Enter the input, output, sensor master details in the form. This include: ) Name Type Off-text Unit
Article rated 3.2/5.0
Asset Groups
In this section, you can group assets according to categories like departments, make, models, sections, area of operations, regions etc Click on ADMIN and navigate to CLIENTS. Select your client. Click on ASSET GROUPS. Right-click on the DEFAULT  GROUP  then click CREATE CHILD                         To assign an asset to the group.  select the group you need to take action on. move the assets between ''available assets'' and ''group assets'' as per your requirement.          
Article rated 3.2/5.0
Client Users
Click on ADMIN and navigate to CLIENTS. Select your client. Click on USERS. Click on the NEW USER button to add a new user Enter the user details in the form. This include: User Name User Email User Password International mobile number Select Language Select Time Zone Select speed/distance Change password on next login Roles Groups this user can see You can also edit the users row by clicking on the OPTIONS button and select EDIT to edit the row. Also deleting the entire users by clicking o...
Article rated 3.2/5.0
Client Settings
Click on ADMIN and navigate to CLIENTS. Select your client. Navigate to CLIENT SETTINGS. Here you can make changes under the following settings: Client where you edit Client name and URL. Custom client links Address Theme settings Visual settings Page title Mapping SMS settings
Article rated 3.2/5.0
Reseller Roles & Permissions
Reseller Roles and Permissions allows you to create special privileges allowing you to specify what a user can see and do within the app.  By default, the app lets you choose among 3 roles, and you can add your own custom roles. The following 3 role will be created by the system (these are non-editable locked roles) 1.   
Article rated 3.3/5.0
Client Roles & Permissions
This section allows you to restrict access and permissions to various sections of the app. - When creating/editing a user, you will choose which role the user will use. - You can use the system default roles, or create your own custom roles. - Because a client user could have admin access, you can specify which roles a client can see and use.   Next will will look at the following sections i.  Creating client roles ii.  Assigning roles to clients iii.  Assigning roles to client users   i. Cr...
Article rated 3.3/5.0
Asset Deactivation
There may be a case where you would like a device to be deactivated, whether it is for billing or operational reasons.  This is made possible by using the asset deactivation feature. We have implemented a powerful feature for deactivating assets by simply selecting the date and time on a calendar on which you would like to deactivate the asset.   A) How to set a Deactivation Date on Add Asset Wizard Login to Site Click Add Asset Wizard shortcut button on the MAP or Navigate to ADMIN to access t...
Article rated 3.3/5.0